Enterprise Plumbing
Effective Date: October 15, 2026
Last Updated: October 15, 2026
1. Introduction
At Enterprise Plumbing, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request plumbing services, schedule appointments, or communicate with us by telephone, email, or text message.
By using our website or providing your information, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
Enterprise Plumbing may collect the following information when you contact us or use our services:
- Full name
- Phone number and mobile number
- Email address
- Residential or commercial service address
- Details about requested plumbing services
- Appointment and scheduling information
- Billing and payment-related information
- Communications submitted through website forms, email, or text messaging
- Website usage information, including IP addresses and browser information, where applicable
We collect information that you voluntarily provide and information necessary to deliver our services.
3. How We Use Your Information
Enterprise Plumbing may use your information to:
- Respond to plumbing service inquiries
- Schedule, confirm, and manage appointments
- Send service reminders and technician arrival updates
- Provide estimates, invoices, and payment notifications
- Communicate about ongoing or completed plumbing services
- Respond to customer questions and service requests
- Improve customer service and website functionality
- Send promotional communications when you have provided the required consent
We do not use your personal information for purposes that are incompatible with those described in this policy without providing appropriate notice or obtaining consent where required.
4. SMS and Text Messaging Privacy
Enterprise Plumbing uses SMS text messaging to communicate with customers regarding plumbing services, appointments, estimates, service updates, and other business-related matters.
If you provide your mobile phone number and opt in to receive text messages, you may receive communications from Enterprise Plumbing.
SMS Consent and Data Sharing
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties for their own marketing or promotional purposes.
We may share information with service providers that assist us in delivering our messages, such as Twilio, solely to support our business communications and subject to appropriate confidentiality and data protection obligations.
Opting Out of Text Messages
You may opt out of receiving SMS messages at any time by replying STOP to any text message from Enterprise Plumbing.
For assistance, reply HELP or contact Enterprise Plumbing directly.
Message and data rates may apply. Message frequency may vary.
5. Information Sharing and Disclosure
Enterprise Plumbing does not sell your personal information.
We may share necessary information with trusted service providers that support our business operations, including appointment scheduling, payment processing, website hosting, and customer communications.
We may also disclose information when required by applicable law or when reasonably necessary to protect our rights, customers, or business operations.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, and misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve functionality, understand visitor activity, and enhance the user experience.
Where applicable, visitors may manage cookies through their browser settings or available website consent tools.
8. Data Retention
We retain personal information only as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and fulfill legitimate business purposes.
9. Your Privacy Choices
You may contact Enterprise Plumbing to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements and necessary business recordkeeping.
You may also withdraw consent for optional marketing communications at any time.
10. Third-Party Websites
Our website may contain links to third-party websites, including recommended home service providers.
Enterprise Plumbing is not responsible for the privacy practices or content of independently operated third-party websites. We encourage visitors to review their privacy policies.
11. Changes to This Privacy Policy
Enterprise Plumbing may update this Privacy Policy periodically to reflect changes in business operations, technology, or legal requirements.
Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Enterprise Plumbing
Augusta, Georgia
Phone: (803) 640-8080
Email: service@enterpriseplumbingllc.com
Website: https://enterpriseplumbingllc.com/